BigSpy AI’s Privacy Policy
Last updated: December 22, 2024
This privacy notice for BigSpy AI (doing business as BigSpy AI) (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
– Visit our website at https://bigspyai.com or any of our websites that link to this privacy notice
– Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at contact@bigspyai.com
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
1. What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about the personal information you disclose to us.
2. Do we process any sensitive personal information? We do not process sensitive personal information.
3. Do we receive any information from third parties? We do not receive any information from third parties.
4. How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you for security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
5. In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
6. How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
7. What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
8. How do you exercise your rights? The easiest way is to submit a data subject access request or contact us. We will consider and act upon any request in accordance with applicable data protection laws.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide us when you register on the Services, express an interest in obtaining information about us or our products and Services when participating in activities on the Services, or otherwise when you contact us.
– Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us and the Services, your choices, and the products and features you use. The personal information we collect may include the following:
– Names
– Email addresses
– Automatically Collected Information
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information). Still, it may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information for several purposes, depending on how you interact with our Services. Key reasons for processing include:
– Account Management: We may use your information to create and manage your user account, ensuring you can log in and access our Services effectively.
– Service Improvement: Your data helps us enhance our Services, making them more efficient and user-friendly.
– Communication: We use your information to communicate with you regarding your account, service updates, and promotional offers, where applicable.
– Security and Fraud Prevention: Your information is processed to protect against unauthorized access, fraud, and other security risks.
– Legal Compliance: We may need to process your information to comply with applicable laws and regulations.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
We process your personal information based on several legal grounds, including:
– Consent: If you provide us with explicit permission to use your information for specific purposes, we will process it based on your consent.
– Legal Obligations: We may process your information when necessary to comply with legal requirements, such as cooperating with law enforcement or regulatory authorities.
– Legitimate Interests: We may process your information to pursue our legitimate business interests, provided that these do not override your rights and interests.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your personal information in specific situations, including:
– Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
– Service Providers: We may share your information with third-party vendors or service providers who assist us in delivering our Services.
– Legal Requirements: We may share your information if required by law or to protect our rights, privacy, safety, or property, or that of others.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
We are not responsible for the privacy practices of third-party websites that may be linked to our Services. This includes:
– Links to Other Sites: Our Services may contain links to external websites. We do not control these sites and encourage you to review their privacy policies.
– Data Collection by Third Parties: We cannot guarantee the safety of information you provide to third parties, and this privacy notice does not cover data collected by them.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
If you choose to register or log in using a social media account, we may access certain information about you from that account, such as:
– Profile Information: This may include your name, email address, profile picture, and any other information you choose to make public on that social media platform.
– Usage: We will use this information only for the purposes described in this privacy notice or as otherwise made clear to you.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy notice, unless a longer retention period is required by law. This includes:
– Account Duration: We will keep your information for as long as you maintain an account with us.
– Legal Compliance: We may retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement various security measures to protect your personal information, including:
– Technical Safeguards: We use encryption, firewalls, and secure server environments to protect your data.
– Organizational Measures: We have policies and procedures in place to limit access to your information to authorized personnel only.
– Risk Awareness: Despite our efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect information from children under 18 years of age. This includes:
– Age Verification: By using our Services, you confirm that you are at least 18 years old or that you are a parent or guardian of a minor who consents to their use of the Services.
– Data Deletion: If we discover that we have collected personal information from a child, we will take steps to delete that information promptly.
10. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may have specific rights regarding your personal information, including:
– Access: You can request access to the personal information we hold about you.
– Correction: You can request corrections to any inaccurate or incomplete information.
– Deletion: You may request the deletion of your personal information under certain circumstances.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature. However:
– No Standard Response: As of now, there is no uniform technology standard for recognizing and implementing DNT signals, and we do not currently respond to them.
– Future Updates: If a standard is adopted in the future, we will inform you about our practices regarding DNT signals.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
If you reside in states like California, Colorado, Connecticut, Utah, or Virginia, you are granted specific rights regarding your personal information, which may include:
– Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
– Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
13. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In certain regions, such as the European Economic Area (EEA) and Canada, you may have additional rights, including:
– Right to Data Portability: You may request a copy of your personal information in a structured, commonly used format.
– Right to Object: You may object to the processing of your personal information under certain circumstances.
14. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we may update this privacy notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. You will be notified of any significant changes, and we encourage you to review this notice periodically.
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at contact@bigspyai.com
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
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